Healingwell.ie collects some Personal Data from its Users.
Personal Data collected for the following purposes and using the following services:
Access to third-party accounts
Dropbox account access and Stripe account access
Personal Data: various types of Data as specified in the privacy policy of the service
Advertising
Sift Media
Personal Data: Cookies; Usage Data
Analytics
Google Analytics, Analytics collected directly, Facebook Ads conversion tracking (Facebook pixel) and Google Ads conversion tracking
Personal Data: Cookies; Usage Data
Backup saving and management
Backup on Dropbox
Personal Data: various types of Data as specified in the privacy policy of the service
Contacting the User
Contact form
Personal Data: email address; first name; last name; phone number; various types of Data
Mailing list or newsletter
Personal Data: email address; first name; last name
Phone contact
Personal Data: phone number
Data transfer outside the EU
Data transfer abroad based on consent and Data transfer to countries that guarantee European standards
Personal Data: various types of Data
Displaying content from external platforms
SoundCloud widget
Personal Data: Usage Data
Spotify widget, Google Maps widget and Vimeo video
Personal Data: Cookies; Usage Data
Google Fonts
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
Handling payments
PayPal and Stripe
Personal Data: various types of Data as specified in the privacy policy of the service
Payment by bank transfer
Personal Data: first name; last name
Hosting and backend infrastructure
Hosting Ireland
Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service
Interaction with data collection platforms and other third parties
MailChimpPersonal Data: email address; first name; Tracker; Usage Data
Interaction with external social networks and platforms
PayPal button and widgets
Personal Data: Cookies; Usage Data
Managing contacts and sending messages
MailChimpPersonal Data: email address; first name; Tracker; Usage Data
Platform services and hosting
WordPress.com
Personal Data: various types of Data as specified in the privacy policy of the service
Registration and authentication
Log In with PayPal
Personal Data: various types of Data as specified in the privacy policy of the service
Tag Management
Google Tag Manager
Personal Data: Usage Data
Traffic optimization and distribution
Cloudflare
Personal Data: Cookies; various types of Data as specified in the privacy policy of the service
Further information about Personal Data
Paper Client Forms
Personal Information I will Collect
Name
Gender (or preferred identity)
Age
Date of Birth
Relationships & Progeny
Occupation
Address
Telephone/SMS number (plus permission to send SMS & leave voice message).
Email address
Complementary History
Medical conditions relevant to healing
Prescribed medication
Difficulties
Session summary
How I will store your Personal Information.
Storage Methods.
Digital: On my computer.
Smartphone: I will store your contact information in a plain-text note app that backs up to my private Google Drive. This allows me to contact you in case of emergencies, but keeps from revealing this information to other applications (i.e. not using a Contacts app).
Email/SMS/WhatsApp: your email address and correspondence will be stored in my email account by nature of you contacting me. Your telephone number may be stored in my SMS or WhatsApp app should we exchange messages this way. Electronic correspondence will also be held by the corresponding app (email program Thunderbird, Phone’s SMS, WhatsApp).
Website: Your personal information of your name & phone number is stored on my website on my booking system when you make an appointment
Documents Held.
Paper.
Contact Sheet
Contract/Agreement
Assessment Record
Brief Session Notes
GDPR Agreement
Electronic.
Contact name & telephone
Email/SMS/WhatsApp.
How I may Process/Share your Personal Information.
Newsletter.
If you agree via the form to receive my newsletter / email marketing you will receive the information as declared under ‚mailchimp‘ services information as described in this policy. I will only use your first name and email address for this service and no other personal information will be used.
Therapeutic Will.
Your name and contact details will be shared with my Therapeutic Executor. This is so that you will be contacted on the event of my death, should you still be in therapy with me.
Emergencies.
If your health is in jeopardy (provided I have your consent) I may share your contact information with an emergency healthcare service (e.g. Mental Health Crisis Team).
If I have become aware of your intent to cause harm to another person/organisation (e.g. terrorism), the law may require that I inform an authority without seeking your permission. In such a situation, the law may require that I share your personal information without your knowledge (known as: whistle-blowing).
Erasing your Information.
When we have finished working together, I will erase electronic copies of your information & correspondence within three month.
I will hold onto your written information for up to seven years past the end of our working together. This is so that I have a reference of our work in situations such as you returning to sessions in the future. After this time has passed, I will shred the written information.
Your Rights.
You have the following rights:
To be informed what information I hold (i.e. this document).
To see the information I hold about you (free of charge for the initial request).
To rectify any inaccurate or incomplete personal information.
To withdraw consent to me using your personal information.
To request your personal information be erased (though I can decline whilst the information is needed for me to practice lawfully & competently).
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected byhealingwell.ie depends on the payment system used.
Contact information
Owner and Data Controller
Healing Well, 101 Monkstown Road, Monkstown, Co. Dublin, Ireland
Owner contact email: melanie@healingwell.ie
Latest update: May 8th, 2022